Month: September 2016

September RCPC and RPC Good News

Here are some of the great things we’ve been up to over the summer, and coming up this term! Conference Presentations Vince Robles will be presenting his dissertation research at the Association for Business Communication in October. The title of his presentation is “Engaging with Users to Diagnose Technical Problems: A Discourse Analysis of Helpdesk Encounters.” … Continue reading September RCPC and RPC Good News